Our Frequently Asked Questions (FAQ)

General Digital Signage Questions

Q: What is digital signage?
A: Digital signage refers to electronic displays used for advertising, information sharing, and branding. It can include window displays, outdoor screens, menu boards, and interactive kiosks.

Q: How can digital signage benefit my business?
A: Digital signage helps increase customer engagement, brand visibility, and sales by displaying dynamic, eye-catching content that can be updated instantly.

Q: What types of digital displays do you offer?
A: We provide a wide range of high-quality displays, including window displays, outdoor digital signage, interactive touchscreens, and digital menu boards.

MySignagePortal Questions

Q: What is MySignagePortal?
A: MySignagePortal is a cloud-based digital signage management platform that allows you to control, schedule, and update your display content remotely.

Q: Do I need technical knowledge to use MySignagePortal?
A: No! MySignagePortal is designed to be user-friendly with an intuitive dashboard that makes managing your signage easy for anyone.

Q: Can I update my digital signage content remotely?
A: Yes! You can upload new content, adjust playlists, and schedule updates from anywhere using an internet connection.

Q: What file types does MySignagePortal support?
A: MySignagePortal supports images (JPEG, PNG), videos (MP4), and text-based content, allowing you to create engaging digital displays.

Q: Can I schedule different content for different times of the day?
A: Yes! You can create custom schedules to display different content at specific times, helping you target different audiences throughout the day.

Q: How many screens can I manage with MySignagePortal?
A: You can manage multiple screens across different locations from one central dashboard.

Q: Do you offer installation services?
A: Yes! We provide professional digital signage installation services across the UK, ensuring your displays are set up and working perfectly.

Q: Can I get help setting up MySignagePortal?
A: Absolutely! We offer full training and support to ensure you can easily manage your digital signage.

Q: Do you provide ongoing support after installation?
A: Yes! Our team is available to assist with any technical issues, software updates, or troubleshooting.

Q: How do I contact Clear Touch UK for support?
A: You can reach us by:
📞 Phone: 01202 053875
📧 Email: stevefish@clear-touch.co.uk

Installation & Support Questions